Manage customer sites
Keep organisations, locations and printers together. Connect an agent to the right site with a technician install code.
CloudToner Premium Partner
Keep your clients’
printers in view.
Manage customer sites, see which printers need attention, and give your clients a familiar place to get support.
Custom pricing · Annual platform agreement
Customer sites
Example dataAn overview of where attention is needed
Brisbane office4 printers1 low toner
Northside clinic3 printersMonitoring
Warehouse2 printersAgent offline
Open a site to review printers, agent health and last scan.
Your customers. Your support experience.
Choose who gets alerts
Route alerts to your team or customer contacts, with site-level recipients and monitoring settings.
Make it your own
Use your branding, support details and custom domain across the customer web experience.
The paid partner offering
One place to manage your printer service.
Premium Partner adds customer management and branded service workflows around permanently free monitoring.
- Customer organisations, sites and team access
- Branded login, dashboard and support profile
- Customer order review and partner fulfilment tools
- Custom domains and signup approvals
- Desktop agent branding through the shared installer
Start with one customer site.
Use a pilot to check printer coverage, recipients and your support workflow.
1. Set up the customer
Create the organisation, add a site and choose who receives alerts.
2. Connect the agent
Install on Windows or macOS, then link the computer to the customer's site.
3. Review the first scan
Check printer readings and alert settings before extending the rollout.
Build your partner rollout with us.
Tell us about your customer sites, branding and supply arrangements.
We’ll work through your Premium Partner agreement with you.
Looking after your own office? Start monitoring free.